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JiaRemoteWin Support
We are here to help you with any questions or issues regarding JiaRemoteWin.
About This App
JiaRemoteWin is the Windows client component of the JiaRemote system. It connects to JiaRemoteMac on your local network, giving you full remote desktop access to your Mac from a Windows PC.
- Auto Discovery - Automatically scans the local network and lists all available JiaRemoteMac hosts without manual IP configuration.
- Full Remote Desktop - View and control your Mac desktop from Windows with real-time screen updates and low-latency input.
- Clipboard Sharing - Copy and paste text and files between your Windows PC and Mac seamlessly.
- Connection Profiles - Save connection settings for multiple Mac hosts and switch between them easily.
Permissions & Privacy
Required Permissions:
- Network Access - Required to discover and connect to JiaRemoteMac hosts on the local network.
Privacy Commitment: All communication occurs exclusively over your local network. No connection data, screen content, or any other information is ever transmitted over the internet or to any third-party server.
Frequently Asked Questions
- How do I connect to my Mac? - Launch JiaRemoteWin and it will auto-scan for JiaRemoteMac hosts on the local network.
- What are the system requirements? - Windows 10 or later with .NET 9.0 Runtime and DirectX 11 compatible GPU.
- Is it secure? - All communication is over the local network only. No data is sent over the internet.
- Can I connect over the internet? - Currently, JiaRemoteWin is designed for local network connections only.
- How do I uninstall JiaRemoteWin? - Uninstall via Windows Settings > Apps, or use the uninstaller provided with the installation.
- The app won't launch? - Ensure .NET 9.0 Runtime is installed and your GPU supports DirectX 11. Update your graphics drivers if needed.
Troubleshooting
- No Mac hosts found - Ensure JiaRemoteMac is running on your Mac and both devices are on the same network. Check Windows Firewall settings.
- Connection fails or times out - Verify the Mac's IP address manually. Try disabling Windows Firewall temporarily to rule out blocking.
- Screen rendering is slow - Lower the display quality or resolution in connection settings. A wired network connection provides the best performance.
- Clipboard sync not working - Disconnect and reconnect the session. Ensure both apps are the latest version.
Disclaimer
JiaRemoteWin is provided "as is" without warranty of any kind, either express or implied. The developer makes no guarantees regarding the accuracy, reliability, or completeness of the software. Remote desktop performance depends on network conditions and hardware capabilities. In no event shall the developer be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use this software. Use at your own risk.
Version
Current Version: 1.0.0