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FindDup Support

We are here to help you with any questions or issues regarding FindDup.

About This App

FindDup helps you reclaim disk space by quickly identifying and removing duplicate files on your Mac. Using content-based hashing, it finds exact duplicates regardless of file names.

• Content-Based Detection - Uses SHA-256 file hashing to identify exact duplicates, even if file names differ.
• Smart Scan Modes - Choose between quick scan (same name + size) or deep scan (full content hash) for thorough detection.
• Safe Deletion - Preview duplicates before deleting. Removed files are sent to Trash for easy recovery.
• Visual Comparison - Side-by-side preview for images and documents to confirm before deletion.

Permissions & Privacy

Required Permissions:

• File Access - Required to read and scan files for duplicate detection. You grant access to specific folders via the standard macOS file picker.

Privacy Commitment: All file scanning and hashing is performed entirely on your device. No file content or metadata is ever uploaded to any server.

Frequently Asked Questions

• How does FindDup detect duplicates? - It uses file content hashing (SHA-256) to identify exact duplicates regardless of file name.
• Is it safe to delete files? - You can preview files before deletion. Deleted files go to Trash for recovery.
• Can I scan external drives? - Yes, you can select any mounted volume including external drives and network shares.
• Does it find similar photos? - FindDup finds exact duplicates only. For visually similar images, use a dedicated photo comparison tool.
• How do I uninstall FindDup? - Quit the app and delete it from your Applications folder. No additional cleanup needed.
• The app won't launch? - Ensure your Mac meets the minimum requirements: macOS 12.0 or later.

Troubleshooting

• Scan taking too long - Large folders with many files take longer. Try narrowing your scan to specific folders instead of the entire disk.
• Permission denied for some folders - macOS may restrict access to system folders. Grant folder access via the file picker when prompted.
• False positives in results - Ensure you are using deep scan mode. Quick scan matches by name and size only.
• App crashes during scan - This may happen with very large file sets. Try scanning smaller batches of folders separately.

Disclaimer

FindDup is provided "as is" without warranty of any kind, either express or implied. The developer makes no guarantees regarding the accuracy, reliability, or completeness of the software. In no event shall the developer be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use this software, including but not limited to accidental file deletion. Always verify before deleting files. Use at your own risk.

Version

Current Version: 1.0.0